Membership & coins
Membership Agreement
Understand your purchases, renewal choices and the way coins work.
Scope and eligibility
This draft sets out proposed terms for optional Caxel subscriptions and coin purchases for adults aged 18 or older. It supplements the Terms of Use and Apple’s Standard EULA. Mandatory consumer protections continue to apply.
Subscription benefits
The final offer must identify the specific features included in each subscription before purchase. No unlimited recommendations, Caxel reports, free coin-based actions, included coin allowance or permanent access is granted by this draft.
A subscription and a coin balance are separate. A feature with a displayed coin cost continues to use coins unless a confirmed subscription offer expressly includes that feature. Access to any verified subscription benefit lasts for its applicable entitlement period.
Price and payment
Available products, prices, billing currency, taxes where applicable, and subscription duration are shown in the app and Apple’s purchase confirmation. Payment is processed by Apple using the payment method associated with your Apple Account after you confirm.
Coin packs are separate purchases and do not renew automatically. Any one-time purchase must be clearly identified as such; it is not an auto-renewing subscription. An offer not shown on the purchase screen is not included.
Renewal and cancellation
An auto-renewing subscription continues for its stated billing period until you cancel it. Review the renewal details shown by Apple before purchase. You can manage or cancel your subscription in Settings on your Apple device: select your name, then Subscriptions, then Caxel.
Cancel before the next renewal date if you do not wish to continue. If a free or discounted trial is offered, follow the deadline shown by Apple; Apple advises cancelling at least 24 hours before a trial ends. Cancellation generally stops future renewal while access continues through the paid period, subject to refunds and applicable law.
Removing the app or resetting its local data does not cancel a subscription.
What coins are used for
- Outfit recommendations: 50 coins for a confirmed request for a new set of five available looks. Viewing the current set is free.
- Smart cutout: 30 coins for each newly confirmed garment-processing job on supported devices. Failed jobs return the deducted coins. Manual cutout remains free.
- Outfit export: 10 coins to unlock the first export of a composition to Photos. Repeat exports of that unchanged composition are free while its unlock record remains available. Changing the composition or its garment image may require another unlock; renaming alone does not.
- Visual themes: an individually displayed one-time coin cost unlocks a theme. Switching to an already unlocked theme does not incur another charge.
The applicable coin cost must be displayed before confirmation. Cancelling the confirmation or having an insufficient balance does not spend coins. Purchased coins do not expire, are used only within Caxel and cannot be transferred, traded or redeemed for cash, except where required by law.
Free features and separate charges
Core Caxel browsing, garment photo import and editing, manual cutout, personal outfit-board editing and local saving, wear records, current-look browsing and the two included themes do not require a subscription or coins in the reviewed version.
Saving an outfit board inside the app is separate from exporting its image to Photos. Membership does not waive the export fee or other coin costs unless the final offer explicitly provides that entitlement.
Purchase issues, restoration and refunds
Use the same Apple Account when accessing eligible subscription purchases on a supported device. If an entitlement or coin purchase is not reflected correctly, contact us before making the purchase again. Any restore option applies to eligible restorable purchases; consumable coins are not restored through Apple in the same way as a subscription.
Apple handles App Store refund requests under its applicable process and regional rules. You may submit a request at reportaproblem.apple.com. Eligibility is determined under that process and applicable law. These terms do not remove mandatory refund or withdrawal rights.
A refund may result in adjustment of the associated entitlement or unused coins as permitted by law. A failed in-app coin action is handled separately by returning coins where the action’s rules provide for it.
Local records and assistance
Your Caxel content is local. The app’s reset action can also remove locally recorded coins and unlocks. Read its warning carefully and contact support about purchased value before resetting or changing devices. Do not assume that a Caxel backup, coin balance or theme unlock will automatically transfer.
For help with paid services, contact coleramsey6@icloud.com. Include the product involved and your user ID where necessary, but do not send payment card details.
Changes to paid services
Any material change to benefits, pricing or renewal terms must be disclosed through the applicable purchase or subscription process. A new purchase price does not retroactively alter an already completed coin purchase. Existing paid periods, purchased value and mandatory consumer rights must be respected.